Privacy Policy

At The Tiny Toddlers (operated by Discount Haven 247 LTD), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website, www.thetinytoddlers.com, and our services. We comply with the General Data Protection Regulation (GDPR) and other applicable UK laws governing data protection.

1. Information We Collect

We collect and process the following personal data when you use our website or services:

Personal Identification Information: Name, email address, phone number, shipping and billing addresses, and payment information.
Account Information: Username, password, and any additional account-related details.
Order Details: Information regarding purchases you make on our site, including product choices, payment details, and delivery instructions.
Usage Data: We automatically collect information such as your IP address, browser type, browsing behavior, and time spent on our website.
Cookies: We use cookies to personalize your shopping experience and gather insights into how you use our site. You can manage your cookie preferences via your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

Processing Orders: To process and fulfill your orders, including shipping products and sending order updates.
Communication: To contact you regarding your orders or respond to your inquiries.
Marketing: If you’ve opted in, we may send you promotional materials and offers related to our products.
Improving Our Website: To analyze website traffic and user behavior to improve your browsing experience.
Security: To prevent fraudulent activities and ensure the security of our website.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Service Providers: We use third-party services such as Shopify (our e-commerce platform), payment processors, and delivery couriers to operate our business. These third parties have access to your data only to perform their services.
Legal Compliance: If required by law, we may disclose your personal data to comply with legal obligations, enforce our policies, or protect the rights and safety of our company or customers.

4. Your Rights

As a user in the UK, you have the following rights under GDPR:

Access: You have the right to request access to your personal data that we hold.
Correction: You can ask us to update or correct any inaccuracies in your data.
Deletion: You have the right to request that we delete your personal data, subject to certain legal obligations.
Restriction: You can ask us to restrict the processing of your personal data under certain conditions.
Data Portability: You have the right to request that your data be transferred to another service provider.
Withdrawal of Consent: If you have given consent for marketing communications, you can withdraw it at any time by contacting us or opting out in our emails.

5. Data Retention

We retain your personal data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For example, we may retain your order information for tax and legal compliance.

6. Security

We take appropriate security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no online transmission of data is completely secure, and we cannot guarantee the absolute security of your data.

7. Cookies

Our website uses cookies to enhance your shopping experience. These are small text files stored on your device that allow us to recognize your preferences and improve site functionality. You can manage your cookie preferences through your browser settings, though disabling cookies may affect the performance of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the update will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your data.